A client who is a world leader in correctional management services was invited to prepare a tender for a major correctional facility in an Australian regional city.
The client asked Clifton to undertake extensive attitudinal research on the expectations among community leaders including members of parliament, council, chamber of commerce, service groups, business leaders, etc.
That research was invaluable in determining the requirements of community and dispelling assumptions. Many of the issues that were unveiled in the research had not been expected by the government and certain elements would have generated severe and ongoing community angst if not acknowledged and addressed.